Privacy Policy

CBD Herbal Store

At CBD Herbal Store we are committed to safeguarding the privacy of our customers. The information we collect is only ever used for our own purposes. We will never pass any details to a third party unless it is strictly necessary (e.g. To a payment processor or delivery company). This notice details the information we collect, how we use it and how it is kept secure.

Our Lawful Basis for Processing Personal Information

Under the new data protection law starting in May 2018 we have a number of lawful reasons that we can use (or ‘process’) your personal information.

Contract: By ordering from CBD Herbal Store and by us subsequently confirming acceptance of your order we are entering into a contract to supply goods. To enable us to fulfil this contract we require details such as name, address, email and phone numbers.

Consent: As part of our account registration process you have the option to sign up for our marketing emails. By providing your consent this gives us the right to email you about products or services that we think may be of interest. You have the option to opt out of these emails at any time.

Cookie Policy

Our website uses cookies.

A cookie is a small file containing an identifier, such as a string of numbers or letters, which are downloaded to your browser by a web server when you visit a website. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies are an important tool used by websites as they effectively act as a memory by allowing websites to recognise a browser and remember what it has done in the past.

Cookies perform a lot of different functions and can be used differently depending on the website you visit. Generally, their main purpose is to improve a user’s experience by remembering your preferences or helping you navigate between pages on the website. Cookies are also used for marketing purposes by ensuring adverts you see online are related to your interests. If you would like to find out more information about cookies you can visit the following websites: and

What Cookies do CBD Herbal Store Use?

We use three types of cookie on which allow us to provide the best possible user experience.

1: Strictly Necessary Cookies

We use session management cookies which enable us to offer secure pages where order processing and payment take place. These cookies are essential for the running of the website and without them, we could not offer secure online ordering. These cookies expire once your browser is closed.

2: Performance Cookies

We use analytical cookies to collect data on-site visitors which enables us to improve the website by better understanding how it is used by our customers. These cookies may be from a third party, such as Google or Bing, but the data collected is used only by CBD Herbal Store and is not passed to any other organisation. Data collected is anonymous and contains no personal information.

3: Functionality Cookies

We use functionality cookies to help improve your user experience when shopping on For example, if you have an account and enter your username and password we will ask if you wish for these to be remembered for future logins.

Not Accepting Cookies or Requesting Cookies be Disabled after Acceptance

You do not have to accept cookies from It is down to the individual user how they wish to control and manage their browsing experience.

However if you do not accept cookies then you will not be able to purchase from this website as they are used to manage the secure areas of the website.

All major browsers allow you to manage your cookie options or simply prevent them completely. The cookie settings will be found in the help or functions menu of your browser. The following website provides information for all recent versions of popular browsers used on the market today

Protecting Your Data

We understand the need to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented processes, both online and offline, to protect against this.

How Long is Data Held

Personal data is held only as long as it is required and may vary depending on the type of data and why we need it. Some data retention periods are governed by law.

If you register an online account with us we will hold that data indefinitely or until a request is received for it to be removed.

Access to Your Personal Information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at

Changes to this Privacy Notice

We reserve our right to make changes and updates to this privacy policy without providing notice as and when required. The current and most up to date version of this policy will always be posted on the website.

External Websites

This privacy policy covers only. If you follow a hyperlink on our website to an external website a different privacy policy will apply. CBD Herbal Store Ltd has no control, and are not responsible for the practices of third party websites.

Our Details

We are registered in England and Wales under registration number 03681023.

Our registered office is CBD Herbal Store, Stadium Business Court, Millennium Way, Pride Park, Derby, DE24 8HP

Our Trading address Is CBD Herbal Store, 56 Radcliffe Road, West Bridgford, Nottingham, NG2 5HH

You can contact us in writing at our trading address or by email at and by phone on 0115 977 8900.